Frequently Asked Questions

Our FAQ section is designed to help you with the details—whether it’s about ordering, shipping, returns, or our collections. Browse through and get instant clarity without waiting.
1
Do you deliver internationally?
Yes, we deliver worldwide including the UK, USA, and the Middle East. Shipping charges and delivery time may vary by location.
2
How long does delivery take within Pakistan?
Standard delivery usually takes 3–5 working days, depending on your city.
3
Can I order custom stitching?
Yes, you can provide your measurements for custom stitching during checkout or contact us via WhatsApp for personalized assistance.
4
What payment methods do you accept?
We accept Cash on Delivery (COD) in Pakistan, and Bank Transfer / Online Payments for international orders.
1
Do you offer urgent delivery?
Yes, we provide urgent delivery options on selected items for an additional fee. Contact our team to confirm availability.
2
Can I place a bulk or bridal order?
Yes, we take bulk orders for weddings, events, and wholesale. Reach out on WhatsApp for details.
3
Can I exchange or return an item?
Exchanges are allowed within 7 days if the product is unused and in original condition. Please note that custom-stitched items are non-exchangeable.
4
Do you provide shipping to other countries?
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